Terms of Service | Video Background Remover

1. Agreement

These Terms of Service apply when you visit or use Video Background Remover. By using the service, you agree to these terms and our Privacy Policy. If you do not agree, do not use the service.

2. The service

Video Background Remover lets you submit supported video clips for background removal and download a transparent video result. Supported formats, file-size limits, free allowances, and current prices are shown on the tool and pricing page. Features and limits may change as the service develops.

AI-assisted background removal may leave artifacts, especially around hair, motion, or similar-colored edges. Results can vary by clip. You are responsible for reviewing a result before publishing, sharing, or relying on it. We do not promise that every video can be processed or that every result will meet your needs.

3. Your account

You must be legally able to enter into these terms where you live. Keep your sign-in details secure and use an email address you control. You are responsible for activity carried out through your account. Contact us through in-account support if you believe someone has accessed it without permission.

4. Your videos and permitted use

You keep the rights you have in videos you upload. You confirm that you own the video or have permission to upload it, have it processed, and use the resulting file. You give us and the providers that help deliver the service permission to use the submitted video only as needed to process your request, return the result, provide your job history, protect the service, and meet legal obligations.

Do not use the service to violate laws, infringe another person's rights, upload content you are not authorized to use, harass or harm others, or interfere with the service. Do not attempt to bypass usage limits or use the service to distribute malware or unlawful material.

You are responsible for how you use and share the processed video. A result may not be unique, and other users may receive similar results from similar source material.

5. Free usage and credits

Guests receive up to 5 processing credits per day, with a 5-second limit per video. Google account users can receive up to 10 daily credits and process up to 10 seconds total per day, with a 10-second limit per video. Free allowances have no separate daily job count cap. These daily allowances reset as shown in the product and unused daily credits do not roll over. Rate limits, file requirements, concurrent capacity, and site-wide processing budgets still apply.

When available, a Google account can claim a daily check-in reward. Check-in credits are separate from the daily allowance and expire after 7 days. Current limits and rewards may change; the tool displays the active terms.

6. Credit packs and payment

Credit packs are one-time purchases, not subscriptions. One credit covers up to 30 frames; at 30 frames per second, that is about one second of video. Actual usage depends on the source video's frame count. The checkout page shows the price and pack details before you pay. Purchased credits do not expire and are for use in the account that bought them. Credits are not cash and cannot be transferred or exchanged for cash, except where applicable law requires otherwise.

If you have a billing question or believe a payment was made in error, contact us through in-account support. Refund requests are handled under the purchase terms shown at checkout and applicable law. These terms do not limit any refund or consumer rights that cannot legally be waived.

7. Availability and account restrictions

We work to keep the service available, but we do not guarantee uninterrupted access or error-free results. We may change or temporarily suspend features for maintenance, safety, legal, or operational reasons. We may restrict or suspend an account that violates these terms, creates a security risk, or uses the service abusively. Where appropriate, we will provide notice and an opportunity to resolve the issue.

8. Privacy

Our Privacy Policy explains what information is used when you create an account, upload a video, purchase credits, or contact support. By using the service, you acknowledge that information is handled as described there.

9. Disclaimers and liability

The service is provided on an “as available” basis. To the extent permitted by law, we disclaim warranties that the service will always be available, uninterrupted, secure, or suitable for a particular purpose. Nothing in these terms excludes consumer rights or liability that cannot be excluded under the laws that apply to you.

To the extent permitted by law, we are not responsible for indirect or consequential losses arising from your use of the service. Our responsibility for direct losses is limited to what applicable law permits. You remain responsible for keeping copies of important source videos and downloaded results.

10. Changes to these terms

We may update these terms as the service changes. We will update the date above and, when appropriate, notify users through the service. Continued use after an update means you accept the revised terms, to the extent permitted by law.

11. Contact

Signed-in users can contact us through the support feature in their account. For questions about a purchase, include the order reference; never include your password or full payment-card details.